Travel Safely

Safeguard To Travel Pals

A Safety Travel Measures for all the travelers.

We believe in your safety first.

Get Ready To Take-Off on 25 May

As you all are set for air travel, government has come out with guidelines that are to be followed by passengers and airport operators.



FROM ORIGIN TO AIRPORT – DO’S

Maintain social distancing

Registration on AarogyaSetu App is must

Prefer digital payments & use of authorized taxi services

Only 1 check-in bag and one cabin bag allowed

Older people, pregnant women, and passengers with ailments are recommended not to travel via plane

Make sure to Web check-in and obtain a boarding pass

Passengers are supposed to download the baggage tag, print it and bind it with the bag

In case of unable to print the baggage tag, the passenger has to mention the PNR number on a thick piece of paper and strongly bind it with the bag

Every passenger has to wear a face mask before entering the terminal

Reporting time: 2 hours before departure

Passenger to travel in personal vehicle or authorized taxi following the norms as per MHA

Walk through Screening Zone before entering terminal

The health status of a passenger is to certify through the AarogyaSetu App. Passengers with red status can’t travel


FROM ORIGIN TO AIRPORT – DON’TS

Passenger should not reach late to the airport

Passenger must avoid travel if he/she is living in a containment zone

Passenger must not travel if he/she has been tested positive for COVID-19


IMPORTANT INSTRUCTIONS FOR AIR TRAVELERS

FROM ORIGIN TO AIRPORT

If a passenger with no permission to fly, found taking air journey, he/she will have to face legal consequences.

The passenger shall give a declaration to the following:

I am not living in any containment zone

I do not have any symptom of Coronavirus

I am not under quarantine

If I develop any symptom of coronavirus, I shall contact the concerned health authorities on immediate basis

I haven’t tested positive for COVID-19

I’m eligible to travel as per the extant norms

I will provide my mobile number/contact details whenever required by the airline

I understand that If I air travel without meeting the eligibility criteria, I would be liable to penal action

I’m adhere to the Health Protocol prescribed by the Destination State/UT

The airlines will have to make sure that the boarding pass is issued to the passenger only if he/she confirms all the above declaration

In case of a PNR having more than one passenger, the declaration would be considered to be covering all the passengers mentioned in the PNR


AT THE AIRPORT

It is mandatory to wear the mask throughout the journey

Wear mask while getting off the vehicle & be prepared with all required documents

Pass through thermal screening before entering terminal

Get checked for temperature and show the health status in AarogyaSetu App at the entry gate

In case AarogyaSetu app is not installed, passenger should be facilitated to head to a counter where AarogyaSetu app can be downloaded

Passenger to show his/her identity card and boarding pass to the CISF staff at the Entry Gate

Passenger to show his/her PNR to the staff at baggage drop counter

The use of trolley baggage should discourage

An electronic receipt shall be sent to the passenger

Passenger to follow social distancing which would be specified at the airports through circle/square markings

Passenger to complete the check-in and baggage drop process at least 60 minutes before departure


AT SECURITY CHECK-IN

Arrangements have been made at the airports to guide passengers to walk through the pre-embarkation security screening

Passenger to follow all security screening rules and divest all metal from the body

Passenger to carry only 1 hand luggage as per specified size

Passenger to cooperate with security staff by following every instruction of safety and security


SECURITY HOLD AREA

Passenger to move to security hold area after security screening

Passenger to follow social distancing and sanitization protocols during waiting in the security hold area

Chairs marked ‘Not For Use’ should not be occupied

While moving around at the airport, passengers should follow social distancing & maintain hygiene.

Passenger to be aware of the locations where sanitizers would be available

Passenger to dispose of all the biohazardous material like used masks, gloves, tissues, etc. in the yellow-colored disposable bins/bags


WHILE BOARDING

Passenger to be attentive towards various communication material displayed at the airport about health advisory related to pre-boarding and during the flight

Passenger to collect the safety kit (mast & sanitizer) from the airlines near the boarding gate

Passenger to wear mask and sanitize his/her hands before moving towards the boarding gate

Passenger to be attentive towards boarding announcements and reach the boarding queue by following social distancing

Display of ID cards & check-in of boarding pass would be done by the passenger by self-screening of an e-boarding pass


INSIDE THE AIRCRAFT

Passenger to follow hygiene and sanitation. Face to face interaction to be minimized

Use of toilets to be minimized & avoid any non-essential movement in the aisles

No queuing at the toilets. Only one companion for children/elderly would be allowed

No meals to be served on board. Water to be made available on the seats. Eatables not allowed during the flight No newspaper/magazines will be provided onboard. No onboard sale of any item

If the passenger feels fatigued or has respiratory distress, crew should be immediately informed


AIRPORT TO DESTINATION

Arrival

The disembarkation from the airlines would be sequential

To disembark, passengers to strictly follow the instructions of the crew

Social distancing should be maintained at the airport and during the flight

BAGGAGE COLLECTION

Passenger to wait at the baggage hold area till the baggage arrives

Transit passengers are not allowed to come out from the transit area


EXIT FROM AIRPORT

Passengers to hire only authorized taxis

Passengers to follow social distancing and hygiene while traveling in any vehicle

On arrival at the destination, passenger to stick to health protocols as prescribed by the destination State/UT

For queries, go to https://www.civilaviation.gov.in/,  https://mohfw.gov.in or Helpline 1075 (Toll Free)

More details at : https://corona.mygov.in